Abhishek Bhowmick | SharePoint Blog

SPD Workflow won’t deliver email to document library contacts

Posted in Sharepoint by Abhishek Bhowmick on October 28, 2010

Workflow designed in SPD with a logic to send emails to email-enabled document library contacts does not get delivered but the workflow can successfully deliver email to a normal mailbox as in abhishek.bhowmick@xxx.com.

Upon investigation we learned that the email originated from SharePoint sender (SharePoint Communication – in our case) will not deliver email to SharePoint email addresses.  The emails must generate from a non-SharePoint email sender for this to work.  This is a known issue with SharePoint and is identified in the following KB article.

Please refer http://support.microsoft.com/default.aspx?scid=KB;EN-US;970818.  This functionality is unavailable in SharePoint.


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