Comments on: Unable to delete Shared Services in Sharepoint

By: Ali Khan

Ali Khan — Wed, 10 Jun 2009 15:07:32 +0000

Aneesh, thank you. Your solution worked.

By: Dip

Dip — Thu, 16 Apr 2009 21:17:34 +0000

Interesting article on how to delete ssp
http://home.dzeee.net/blogs/sp/Lists/Posts/Post.aspx?ID=54

By: Abhishek Bhowmick

Abhishek Bhowmick — Mon, 26 Jan 2009 20:49:31 +0000

@JoeStuck Unforunately this solution is only applicable if you have a database access. However, if you do not have access to the database then you may have to get in touch with the db administrators to get you this information. I am not sure if you have tried this basic troubleshooting but you should try this too. Run this command from the SharePoint Server: “stsadm -o deletessp -title “SharedServiceName” -deletedatabases”

By: JoeStuck

JoeStuck — Mon, 26 Jan 2009 18:36:16 +0000

In tried to get Excel Services going by clicking on it, and the web page cant be found. Discovered that errors in the event viewer have been stacking up for weeks now. Tried to create a new SSP. That failed. Now trying to delete that SSP and its stuck in provisioning. I’d like to use the solution above, but unfortunately no db access where I’m at

By: Abhishek Bhowmick

Abhishek Bhowmick — Fri, 26 Dec 2008 22:03:14 +0000

That is another way to look at it. Sounds cool! Now that is what I call active participation to this blog. Contributions are highly appreciated!

By: Aneesh

Aneesh — Fri, 26 Dec 2008 21:17:20 +0000

I came accross the same issue and was not able to resolve the issue following any of the above instructions.
In my case i was getting the error “Cannot delete the parent Shared Services Provider”.

So I went to central admin > Application Management > Manage Shared Services between Farms > and disbaled “This farm will provide shared services to other farms” and enabled “This farm does not participate in shared services between farms”.

Once these steps were followed, I was able to delete the SSP.

Hope this issue does not trouble anyone anymore

By: Abhishek Bhowmick

Abhishek Bhowmick — Mon, 22 Dec 2008 23:37:27 +0000

I regret the delay in replying to this post as something else was taking my attention for the past few days. Somethings that I can think of as per the error symptoms:

a. Verify if the user account that runs the SSP is not disabled in the Active Directory

b. If the user account is deleted from the Active Directory then re-creating them may give us some luck.

You may also try the following:

c. Update the password for the account that is used by every Shared Services Provider (SSP) on the server farm. Execute the following command on all servers in the farm: stsadm -o editssp -title SharedServicesProviderName -ssplogin DomainName\UserName -ssppassword NewPassword

d. Update the password for the account that is used to run the Office SharePoint Server Search service. Execute the following command: stsadm -o osearch -farmserviceaccount DomainName\UserName -farmservicepassword NewPassword

e. If the server farm is configured to use single sign-on then update the password for the account that is used by the Microsoft Single Sign-On Service. Follow these steps to get this done: Click Operations in SharePoint 3.0 Central Administration, click Service accounts under Security Configuration, under Windows service, click Single Sign-On Service, under Configurable, specify the password and then click OK.

f. Update the password for the default content access account that is used by the Office SharePoint Server Search service. Follow these steps: Open SharePoint 3.0 Central Administration, click the link to the SSP Web application under Shared Services Administration, under Search, click Search settings and then click Default content access account, specify the password to use for the content access account and then click OK.

Hope this helps!

By: Franklin

Franklin — Tue, 16 Dec 2008 13:48:35 +0000

When I click “Grant or configure shared services between farms” I get an error:An unhandled exception occurred in the user interface.Exception Information: The specified account name is invalid.
Parameter name: account

I get this same error if I try to click on edit properties in the drop down for the parent ssp in Manage this Farm’s Shared Services as well.

If I try to delete the ssp using command line I get: cannot delet the parent.
If I try to use the delete the configuration objet command as you suggest I get the same “cannot delete parent ssp” error.

Any suggestions?

By: Iqbal Sayed

Iqbal Sayed — Tue, 25 Nov 2008 06:03:11 +0000

Thanks for this .. good work .. its nice to see that u r practising what i have thought …

Cheers.